Phone Maintenance Contract |
As telecommunications and IT move closer with every new piece of business software and communication device that is designed, there is a need to offer Support services to both Comms and Data.
Nemark Technology have, over the last few years, built up a strong support team across both Telephone Support Services and IT Support Services to enable you as a client to receive all your support services from one supplier. The benefits to this are many, and of course the main one being that the old ”blame culture” is stripped out before it starts to cost you and your business money in downtime and lost contact.
Speed and efficiency is paramount when your business has a support issue and our engineers are able to remote in to both your IT systems and Phone System as soon as you have a problem. Prevention is better than cure and our support system based at our office in Yorkshire have monitoring tools that enable possible issues to be handled quickly and efficiently - sometimes before you even know there is a problem!
Our Huddersfield-based Support Centre utilises bespoke management tools to ensure your IT assets are always monitored, and that no issue is left unmanaged from the moment it is reported right down to the courtesy call after completion of remedial works. |
|
|
|
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
|
|
|
|
- "... What I like about them most, is that they are very approachable, will come up with alternative ideas, and do not try to sell us the most expensive equipment that is on the market.
- Nemark are contracted to respond within 24 hours - I don't think that we have had to wait that long for even a minor problem.
- I find them to be intelligent, accommodating and innovative, which along with their sense of humour, makes them a pleasure to work alongside."
Lynda Firbank
Company Secretary
|
|
|
|
|
