IT Support Yorkshire

IT Support Services:

Nemark deliver targetted and effective remedial support to a businesses throughout the UK. Our 'Pay As You Go' monthly support agreements are set up via direct debit, and are payable monthly in arrears - you do not pay ANYTHING in advance. Further, you are free to leave our service at any time and with no penalty - we're that confident of being able to deliver the highest quality IT Support

NO-OBLIGATION HEATH CHECK:

Whenever we meet with a new client we offer, as standard, a brief health check of your current IT infrastructure. This gives us (and you!) a clear overview of your current network, its shortfalls and possible upgrade options. It also allows us to design you a recommended Support package.

Our customers have been very good, over the years, at giving us feedback. This has enabled us to design six easy-to-understand support modules, that you can subscribe to on an individual or multiple basis; choose the mix that suits you! Of course, we can also offer a completely tailored solution, too, should you require it.

IT Support Modules:

What can we do for you?

• SLA - Guaranteed Response
  Specify the maximum time for a return call and / or getting an engineer on site.

• Virtual Engineer
  Remote support can be provided via our secure internet connection.

• Value for Money
  Get expert cover when you need it, for a tiny fraction of the cost of a dedicated qualified member of staff.

• Unlimited telephone support
  No "blocks of time" or "sorry you've had your month's quota" - just good service, always.

• Dedicated Account Managers
  Specific oint of contact for all your requirements, both for business and support.

• 'No Ties' Support Agreements
  No minimum contract term for your complete peace of mind.

To arrange your FREE Health Check Call Us on 0871 855 2270